Are application fees refundable?
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No, there are no circumstances under which we can refund application fees…
At the end of the application, I see a warning and/or an error. What do I do?
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Read any errors or warnings carefully.
If you have a warning, you can proceed with submitting your application…
Can I get a tax receipt for my TEAS application fees?
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Because the OUAC is not a university, application fees are not tax-deductible. However, you can print receipts for application fees (for uses other than tax returns) directly from the application…
Can I withdraw from a program and/or add a new program choice after I submit my application?
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Yes, you can change your program choices by logging in to your application and going to “Choices/Offers”, as long as the deadline has not passed. To withdraw a program, select “Withdraw” in the Actions column beside the program. To add another program, select “Add Program”.
Do I have to respond to an offer of admission if I plan to decline the offer?
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It is not mandatory to decline an offer of admission, and not all faculties will ask for declines…
How can I be sure that my TEAS application was submitted successfully?
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The actual “Submit” process consists of the following 2 steps: You will review all information you entered in the application, and accept a declaration that the application is complete and accurate by clicking “I Verify and Agree”. You will enter your payment information and click “Finish” to submit your completed application to TEAS. If you have successfully submitted your payment, you will receive a 6-digit TEAS reference number. Keep a record of this number, as you will need it for future communication with TEAS…
How do I cancel my application?
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If you wish to cancel your application, you may log in to your account and withdraw all of your choices. Be sure to submit your changes by clicking “Review and Submit”. Remember that all processing fees are non-refundable…
How do I make changes to my application after I submit it?
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If you would like to submit changes to the OUAC and your universities of choice, log in to your submitted application. You will need to enter your changes and then complete the following “Submit” steps…
How do I respond to an offer of admission?
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Log in to your application and select “Choices/Offers” in the “Applicant Links” menu. If you have received an offer of admission, it will be displayed on this screen…
How long does it take for the OUAC to receive my payment through CIBC Student Pay?
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The payment processing time depends on how you make your payment in your application using CIBC Student Pay (e.g., credit or debit card, electronic funds transfer).
Credit card payments are usually processed in 2-3 days. Other payment methods may take up to 7 business days to be processed.
How much does it cost to request an Ontario university or college transcript?
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Universities and colleges can set their own transcript request fees. As a result, they vary by institution…
I accepted my offer online but when I go back in to my application, there is no acceptance listed in the Applicant Response column. What happened?
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There is no acceptance listed because you did not successfully accept an offer of admission. To successfully accept an offer of admission…
I already submitted my application but I made some mistakes. I am not able to get back into my application. What should I do?
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Once your fee is received at the OUAC and your application has been processed (which may take 1-3 business days), you can make changes or corrections to your application online. You will require your username and password to access your application…
I am in the Current Courses section of my application. I don’t yet know which courses I will take during the winter semester. How can I enter this information?
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In the Current Courses section, you can add any courses that are in progress, including any prerequisites that do not appear on your official transcripts.
I am in the process of selecting programs and I am confused about the Previous Year Registered field. What does this mean?
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If you previously registered in any faculty at the university that you are now selecting as a choice, you must record the last year of registration (including the current year) in the “Previous Year Registered” column…
I am trying to sign up for my Casper test, but I don’t have an OMSAS, ORPAS or TEAS Reference Number yet. What number can I use instead?
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If you are applying only to Ontario schools, you can write Casper only on the Ontario dates.
I forgot my login information. What can I do?
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Select Recover your username on the Log In page.
I have declined an offer of admission previously, and now I want to change my mind. What can I do?
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If you decline an offer of admission, it becomes invalid. If you change your mind, you must contact the appropriate Faculty of Education directly and request that they issue a new offer…
I have just accepted an offer online and “Unsubmitted Acceptance” appears under “Applicant Response”. Have I done something wrong in accepting the offer?
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“Unsubmitted Acceptance” appears on the “Choices/Offers” screen after you click on an offer and accept it. At this point, you have accepted the offer but have not submitted the acceptance to the OUAC.To properly accept the offer of admission, click “Review and Submit” and complete the submit process. You will receive a confirmation number by email along with a summary of your responses to offers of admission and/or changes to your application information. Keep this email for your records….
I have not been able to find the answer to my question in any of the FAQs or on the OUAC website. How do I contact the OUAC?
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You can contact us by phone, email or live chat. If your question is about TEAS, contact us by Secure Applicant Messaging (SAM)…
I lost my OUAC Reference Number. Can you give it to me?
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The OUAC requires your full name, address, birth date and other relevant application information to verify your identity before providing your OUAC Reference Number. You will find your OUAC reference number in the email that was sent to you when you submitted your application and in the left navigation menu of your application when you log in. If you are a 101 applicant, your guidance counsellor can also provide your OUAC Reference Number…
I’m getting a warning about my address when I try to submit my application. Why is this happening?
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You must provide a home address and a mailing address, even if these 2 addresses are the same. A mailing address is the address where you receive postal mail. It is not your email address…
If I accept an offer now, can I change my mind at a later date?
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Yes. If you accept an offer but later wish to accept a different offer, you will need to first cancel your accepted offer and then accept the new offer by the stipulated deadline date. Be sure to consider all other factors such as scholarships, residence acceptance and deposits before you make your final decision…
My application says I have to pay using CIBC Student Pay. Can I pay for my application if I don’t have a CIBC bank account?
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Yes, you can. You do not need to go to a CIBC branch or have a CIBC bank account to use CIBC Student Pay in your application. You can make Canadian and international payments with this service. The payment options available in CIBC Student Pay depend on the country you are paying from.